Thankfully, ADT helped me change the code to one of my choosing, but it took some trial and error via ADT’s phone support staff. Later that evening, several Internet searches confirmed the technician’s statement. My temporary shock was interrupted by a phone call, and before I knew it the technician was done and heading to his next appointment. He informed me that there was already one programmed into my unit, and that ADT technicians routinely set all systems like mine with the same default duress code: 2-5-8-0, the four digits that run straight down the middle of the keypad. I asked the technician how difficult it would be to set up a duress code for my system. A duress code will appear to disarm the system, but it will also send a silent panic alert to the ADT monitoring station that a potentially hostile intruder has entered the home. Simply put, a duress code is a secondary, covert signal designed to be entered on the alarm keypad in the event that an attacker or robber ambushes you at home and forces you to disarm the system. But he said he couldn’t remove the fob without plugging in an external keyboard that he had on hand.Īs he worked, I asked him about a feature of the alarm system that I’d read about in the manual: A duress code. The ADT technician arrived promptly and was extremely fast, courteous and helpful. In the hopes of perhaps disabling the alarm keyfob myself, I downloaded the user manual for my alarm system (a Safewatch Pro 3000), but I could not figure out a way to complete the process.Īfter of the fourth day of failing to locate the missing keys, we decided it was time to call a locksmith and ADT, our alarm company. Needless to say, I didn’t leave the house the whole time. For several days, the wife and I searched frantically and repeatedly for the keys. On said chain was a very expensive key fob for unlocking and starting our car, the keys to our front door, and a remote control that arms and disarms the alarm system.
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